Sticks and stones may break your bones but bad language can completely destroy your best-laid campaign plans
Writing the content for a professional project requires professional writing skills. Poor grammar, bad spelling and clumsy sentence construction can make an otherwise professional campaign look amateur.
The sad fact of the matter is many a big-budget, big-team campaign project has humiliated itself with the most basic failures. Could you sign-off a project confident that all the ‘t’s are crossed and the ‘i’s dotted? Try this simple quiz:
Which of these albums is Top Of The Apostrophes?
Please select 2 correct answers
Apostrophes mark possession or omission. The moniker the 'eighties' is descriptive of the tracks, not the owner. Dave owns these albums, so they are Dave's 1980s hits record collection. What complicates this is that 80s is an abbreviation of 1980s, so an apostrophe is needed to mark the missing '19', thus; Grestest Hits Of The '80s is correct. Equally, though, 'the eighties' in common parlance clearly denotes the decade in question and so we do not need to indicate it is a contraction, hence Greatest Hits Of The 80s is legit too.
You ask a colleague for their impartial opinion but they don't care. What would best describe their engagement?
There is a subtle but important difference here; 'disinterested' means to have no vested interest, to be unbiased. 'Uninterested' just means to not give a toss – and it is quite possible to be both. A disinterested opinion is, generally, rather more useful than an uninterested one.
So many websites, so many are wrong. Which of these guides is right?
This is probably the most common fail in business communications and Dos and Don'ts looks odd if you don't know how to use apostrophes, but there can be no argument. At Graphic Violence, we use capitalisation to make these terms look 'right' to the untrained eye but also to be correct; read the DOs and DON'Ts in our FAQs.
What exactly does the Human Resource department do?
The principle of personnel is very different from the principal of personal. Principle and principal are tricky as they are true homonyms. With 'ple' it describes a fundamental truth or foundation for a belief system or a broadly applied protocol. With 'pal' we're talking about the first and most important item and so the most important function of HR is it principal function. With personal and personnel, careful enunciation will help you get the right word.
How did you score?
These questions cover the most basic but most common failures in published English and are found often in otherwise professional material. If you got any of them wrong, then you should not sign-off on any copy you are committing to publication.
Can you see the grammatical error in this poster? TfL didn’t and the poster had to be pulped at a cost of £100,000
Paying for poor language
But really, is it worth you investing in the services of a professional writer? Well, that depends on how comfortably you can afford to absorb the consequences of bad copy.
At the lowest level, there will be customers who do not bother to contact you because they take the poor quality of your prose as indicative of the quality of your service or product as a whole. At the other end of the scale, you could end up having to scrap an entire project at considerable expense.
When Transport For London (TfL) published a poster with a plural-singular subject-verb disagreement in the copy, the error slipped past everyone involved in the marketing project, from the author all the way to whoever signed the poster off for print. This was a big-budget project manned by people who really ought to know better.
Poor grammar is expensive
Once the posters were up, the public, rather than being impressed with TfL’s money management, took to social media to flag up the poor grammar – not quite the message this campaign was supposed to deliver. The posters were pulled and pulped and that grammatical error cost TfL £100,000 and a lot of wasted time and effort.
When you are selling yourself in global news channels as: ‘business intelligence software that helps people see and understand their data,’ you need to see and understand basic punctuation
Writing is an art and while you don’t necessarily need a Pulitzer Prize-winning journalist crafting your copy, you do need a copywriter for your project as much as you do a designer. Don’t discredit your campaign with simple, grammatical errors; have your copy sub-edited by a professional.
Here at Graphic Violence, we’ll take a look at your copy and advise, free of charge. Call 07970 181184 for more information.
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TfL is one company so it should be referred to in the singular
This TfL poster is troubled by a plural-singular subject-verb argument. Companies are singular, TfL is one company so the slogan on the poster should read that way. The ‘we’ and ‘our’ are plural so we need to change these to singular: ‘TfL doesn’t make a profit because it reinvests all of its income to run and improve your services.’
Starbucks is a coffee shop franchise, not Starbucks are. Colloquially, people tend to think of a company in the plural, especially if its name feels plural. To check your sentence, substitute ‘David’ for the name of the company and see if it makes sense.
Marks & Spencer is having a sale ✓
David is having a sale. ✓
McDonald’s are hiring new staff ✗
David are hiring new staff ✗
Read more
- What is the ‘Greengrocer’s’ apostrophe? – Oxford Dictionary
- ‘Hello, death’: Coca-Cola mixes English and Māori on vending machine – The Guardian
- Maybe or may be? – Cambridge Dictionary
- TfL poster campaign containing embarrassing grammar mistake cost nearly £100,000 – Evening Standard
- 20 of the Worst Typos, Grammatical Errors & Spelling Mistakes We’ve Ever Seen – HubSpot
- Bad grammar: rogue apostrophes and bizarre spelling – in pictures – The Guardian
